Privacy Policy
This Privacy Policy explains how PT Global Inovasi Siber Indonesia ("DarkRadar", "Company", "we", "our", or "us") collects, uses, stores, shares, and protects personal information when you access or use the DarkRadar platform, website, APIs, applications, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
- www.darkradar.io
- DarkRadar Platform
- DarkRadar APIs
- Customer Portal
- Intelligence Dashboard
- Investigation Tools
- Mobile Applications (if applicable)
- Customer Support
- Marketing Communications
This Privacy Policy does not apply to third-party websites or services that are linked from our Services.
2. Data Controller
PT Global Inovasi Siber Indonesia
Website: https://www.darkradar.io
Email: [email protected]
3. Information We Collect
- Full name
- Company name
- Business email address
- Job title
- Phone number
- Country
- Account credentials
- Multi-factor authentication information
- Billing address
- Company information
- Tax identification number
- Payment history
- Subscription information
Payment card information is processed by authorized payment providers and is not stored by DarkRadar unless explicitly stated.
- IP address
- Browser type
- Operating system
- Device information
- Screen resolution
- Language settings
- Time zone
- Referral source
- Session identifiers
- Login history
- Dashboard usage
- Search history
- API requests
- Download history
- Report generation
- Investigation activity
- Feature usage statistics
- Authentication logs
- Failed login attempts
- API authentication events
- Administrative actions
- Security alerts
- Audit logs
- Abuse detection logs
- Domains
- IP addresses
- URLs
- Email addresses
- Hashes
- Indicators of Compromise (IOC)
- Malware samples
- Threat intelligence
- Incident-related information
Customer remains the owner of Customer Submitted Information.
4. Information We Do NOT Sell
DarkRadar does not sell personal information submitted by Customers.
DarkRadar does not sell Customer Data to advertisers.
DarkRadar does not monetize Customer investigations or searches for advertising purposes.
5. How We Use Information
- Provide the Services
- Authenticate users
- Secure customer accounts
- Detect fraud
- Prevent abuse
- Improve service quality
- Provide customer support
- Process subscriptions
- Generate reports
- Respond to security incidents
- Comply with legal obligations
- Improve platform security
- Develop new features
6. Threat Intelligence Data
DarkRadar provides cyber threat intelligence and digital risk intelligence for defensive cybersecurity purposes.
- Publicly available sources
- Security research
- Commercial intelligence providers
- Licensed third-party providers
- Customer-contributed intelligence
- Other lawfully available cybersecurity sources
DarkRadar does not claim ownership of third-party threat intelligence.
DarkRadar does not guarantee the completeness, accuracy, or availability of all intelligence sources.
7. Cookies
- Maintain user sessions
- Remember preferences
- Improve performance
- Analyze website usage
- Secure authentication
- Detect abuse
Users may configure browser settings to refuse cookies, although certain features may become unavailable.
8. Sharing Information
- Cloud infrastructure providers
- Payment processors
- Identity providers
- Email delivery providers
- Customer support providers
- Analytics providers
- Legal authorities where required by law
We do not sell Customer Data.
9. International Data Transfers
Customer information may be processed in countries where our infrastructure or service providers operate.
Where required, we implement appropriate safeguards for international data transfers.
10. Data Retention
- Provide the Services
- Maintain security
- Prevent abuse
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods vary depending upon applicable legal requirements and operational necessity.
11. Security Measures
- Encryption in transit
- Encryption at rest (where applicable)
- Access control
- Multi-factor authentication
- Security monitoring
- Audit logging
- Vulnerability management
- Incident response procedures
- Least privilege access
No system can guarantee absolute security.
12. Your Rights
- Access your personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact information below.
13. Indonesia Personal Data Protection Rights
- access to your personal data;
- correction of inaccurate personal data;
- deletion of personal data where legally permitted;
- restriction of processing where applicable;
- withdrawal of consent where consent is the legal basis for processing.
DarkRadar will respond in accordance with applicable Indonesian laws.
14. Children's Privacy
The Services are intended for organizations and professional users.
DarkRadar does not knowingly collect personal information from children under the age required by applicable law.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
15. Third-Party Websites
The Services may contain links to third-party websites.
DarkRadar is not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those third parties.
16. Changes to this Privacy Policy
DarkRadar may update this Privacy Policy from time to time.
Material updates will be published on our website.
Continued use of the Services after the effective date constitutes acceptance of the revised Privacy Policy.
17. Contact Us
PT Global Inovasi Siber Indonesia
Website: https://www.darkradar.io
General: [email protected]
Privacy: [email protected]
Legal: [email protected]
18. Complaints
If you believe your privacy rights have been violated, you may contact DarkRadar using the contact information above.
Where permitted by applicable law, you may also lodge a complaint with the relevant supervisory authority or data protection regulator in your jurisdiction.